Support | Trezor.io/start (Official) - Bitcoin & Crypto Security
Your official resource for Bitcoin and crypto wallet security
Need help setting up or using your Trezor wallet? You're in the right place. At Trezor.io/start, you’ll find everything you need to get your hardware wallet up and running, manage your crypto safely, and secure your digital assets.
New to crypto or Trezor? Follow these steps to begin using your Trezor wallet securely:
If you've seen links like Trezor.io/start.com — be cautious. Only use the official domain: Trezor.io/start.
Having trouble accessing your wallet via the Trezor.io login portal? Make sure your firmware and Trezor Suite are both updated. Clear your browser cache or try accessing via incognito mode to avoid extensions interfering with the connection.
Try a different USB port or cable, ensure your Trezor Suite is up to date, and restart your browser or computer. Always connect directly—avoid USB hubs.
Check that you entered all 12/24 words correctly, in the correct order, with proper spelling. If unsure, do not guess. Instead, contact Trezor Support for help.
During setup on Trezor.io/start, choose the "Recover wallet" option and enter your recovery seed. Never enter your phrase into any site or computer not connected to your official Trezor device.
Trezor hardware wallets use open-source, transparent firmware that prioritizes your privacy and security. At Trezor.io/start, you're in full control of your private keys. Unlike online wallets, your sensitive data is never stored in the cloud.
Whether you’re using the Trezor Model T or Trezor One, always update your firmware and use Trezor.io/start for official downloads and instructions.
Never share your recovery seed with anyone. Trezor will never ask you for your seed, login, or personal info via email or social media. Only interact with the device via the official Trezor.io/start and Trezor.io domains.
If you still have questions or issues, visit the Trezor Support Page or search the Trezor.io/start documentation. Our dedicated support team is ready to assist you with wallet setup, transactions, login problems, and more.